Frequently Asked Questions

1. What kind of furniture does Milagros Rústicos sell?

Milagros Rústicos specializes in handcrafted rustic, Mexican, Peruvian, Brazilian, and Western-style furniture and home décor. Each piece is made by skilled artisans using solid woods such as mesquite, pine, sabino, mahogany, and parota, along with materials like copper, iron, cowhide, and handblown glass. From rustic dining tables and bedroom sets to pottery, textiles, and wall art, we offer unique, one-of-a-kind pieces designed to last for generations.

2. Where is Milagros Rústicos located?

Our showroom is located at:
Village Square at Dana Park
1660 S. Val Vista Dr., Ste. 118
Mesa, Arizona 85204

We are open 7 days a week. Visit us to experience our artisan-crafted furniture and décor in person.

3. Do you offer online shopping?

Yes! You can now shop our curated collection directly at milagrosrusticos.com. Orders over $100 include free shipping within the continental United States.

4. How can I request pricing or availability?

All product pricing is available on our website. For additional details, custom orders, or current in-store inventory, you may contact us by phone or email. Our team is happy to provide dimensions, details, and photos before purchase to ensure confidence in your order.

5. Do you offer delivery or shipping?

Yes. We offer free ground shipping on most orders over $100 within the continental U.S.

  • Small décor orders ship via FedEx, UPS, or USPS.

  • Large furniture orders ship via LTL freight with curbside delivery. White Glove (in-home delivery and setup) is available for an additional fee upon request.

For Alaska, Hawaii, certain New York City ZIP codes, offshore islands, and remote areas, additional shipping charges may apply.

6. Can I customize my furniture?

Yes. Many of our pieces can be custom-made to fit your specific needs, including:

  • Adjustments to size, color, or finish

  • Choice of artisan wood types or materials

  • Bespoke designs for rustic or Western furniture

7. Are your pieces really handmade?

Yes. Every item is individually handmade by artisans in Mexico, Peru, Brazil, and the American West. Each piece reflects traditional craftsmanship and may include natural variations in wood grain, finish, and design—details that make every item truly one of a kind.

8. What is the quality of your furniture?

Our furniture is made from 100% solid wood and built to last. Unlike mass-produced items, our pieces are heirloom-quality, blending beauty, strength, and craftsmanship for everyday living.

9. Do you accept returns or exchanges?

No. All sales are final. Because our items are handmade, natural variations are part of their authenticity and not considered defects. We encourage customers to request all details and photos before purchasing.

If your item arrives damaged, contact us immediately and we’ll help you resolve the issue with the shipping carrier.

10. How often do you get new arrivals?

We receive new shipments weekly. Be sure to check our website or visit our Mesa showroom to see the latest one-of-a-kind pieces.

11. How long will my order take to ship?

  • In-stock décor items: usually ship within 72 hours.

  • Made-to-order furniture, decor and artwork: typically ships in 4–16 weeks, depending on the item.

12. How can I contact Milagros Rústicos?

Our team is here to answer questions, confirm availability, or help with custom requests.

✨ At Milagros Rústicos, every piece tells a story of timeless craftsmanship and enduring beauty.