At Milagros Rústicos, we take pride in offering unique, handmade, and one-of-a-kind items that bring character and warmth to your home. Due to the artisanal nature of our products, all sales are final and are not eligible for return or exchange.

Handmade Artistry and Natural Variations

Each item we sell is handcrafted by skilled artisans, making every piece distinct. Slight variations in appearance, texture, size, and finish are inherent to the handmade process and are a testament to the craftsmanship behind our products. These natural imperfections are not considered defects.

Additionally, please note that the colors of items may vary slightly from what you see online due to differences in lighting and screen settings. These variations should be expected and embraced as part of the item's unique character.

Milagros Rústicos does not accept returns or exchanges for any reason, including these natural variations or perceived imperfections.

Damaged Shipments

We understand the importance of receiving your items in excellent condition. If your shipment arrives damaged:

Notification: Contact us within 3 days of delivery to report the damage.
Replacement: We will replace the damaged item at no additional cost to you.
Process: Please provide your order details and photos of the damaged item when contacting us. We will handle the replacement promptly.

Our Commitment to You

At Milagros Rústicos, we are committed to providing the highest quality products and a seamless shopping experience. To ensure your satisfaction:

We carefully inspect each item before shipping to ensure it meets our quality standards.
Our team is available to answer any questions you may have about a product’s size, color, or features before you place your order.
We provide detailed descriptions and high-resolution images to help you make informed decisions.

Your trust is important to us, and we are here to help every step of the way.

Additional Information

We encourage all customers to review item descriptions, dimensions, and photos carefully before making a purchase. If you have any questions about a product, our team is happy to assist you.

For inquiries or to report a damaged shipment, contact us at hola@milagrosrusticos.com.

Thank you for supporting our commitment to artisan craftsmanship and embracing the unique beauty of handmade creations.